Privacy Policy

1. What this covers

This policy explains what information StudioPlated collects when you visit studioplated.in or place an order, and how it is used.

2. Information we collect

• Order information — the text and style you customise, your name, delivery address, phone number, and email, collected at checkout.
• Payment information — handled entirely by Razorpay and Shopify. We never see or store your full card number, UPI PIN, or banking credentials.
• Usage information — basic analytics (pages viewed, general location, device type) via standard web analytics and the Meta Pixel, used to understand traffic and measure ad performance.

3. How we use your information

We use your information to process and deliver your order, contact you about that order, respond to enquiries, and improve the site and our advertising. We do not sell your personal information to third parties.

4. Who we share it with

Order and payment data is shared with Shopify (our commerce platform) and Razorpay (our payment processor) solely to complete your transaction, and with our courier partner solely to deliver your order. Each of these providers has its own privacy policy governing how it handles your data.

5. Cookies and tracking

We use cookies and the Meta Pixel to remember your cart, understand how visitors use the site, and measure the performance of our advertising. You can disable cookies in your browser settings, though some site features (like the cart) may stop working correctly.

6. Data retention

We retain order information for as long as necessary to fulfil legal, accounting, and tax obligations, typically for the duration required under Indian law.

7. Your rights

You can ask us to access, correct, or delete the personal information we hold about you, subject to our legal obligation to retain order records. Contact us via the details on our homepage to make a request.

8. Changes to this policy

We may update this policy from time to time; the version posted here always reflects our current practice.